Effective Date: January 11, 2019
HOW YOUR INFORMATION IS USED
We and/or Franchised Locations may use Your Information, including your PII, for the following purposes: To provide the Service(s) to you, to communicate with you about your use of the Service(s), to respond to your inquiries, to fulfill your orders, and for other customer service purposes. To tailor the content and information that we and/or Franchised Locations may send or display to you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Sites, Portal(s), and/or the Service(s). For marketing and promotional purposes. For example, we and/or Franchised Locations may use your information, such as your email address and/or cellular phone number, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information that may interest you. We and/or Franchised Locations also may use the information that is collected from you to assist in advertising the Service on third-party websites. To better understand how users access and use the Sites, Portal(s), and/or Service(s), both on an aggregated and individualized basis, in order to improve the Sites, Portal(s), and/or Service(s) and respond to user desires and preferences and for other research and analytical purposes. To protect the rights and interests of us and/or Franchised Locations, such as to resolve any disputes, enforce the Terms and Conditions, or to respond to legal process (such as a summons in a lawsuit or subpoena). To allow you to participate in interactive features on our Sites and /or Portal(s), and in any other manner we describe when you provide Your Information.
COMMUNICATIONS FROM THE SITES AND/OR APPLICATION(S) AND YOUR CHOICES
Transactions and Service Announcements: Users who utilize the Sites and/or Portal(s) to make a purchase or reservation will receive a number of emails throughout the transaction process and they may sometimes receive phone calls from our Customer Service Department and/or Franchised Locations to ensure smooth transactions. Users who are customers of a Franchised Location will also receive emails and notifications from us regarding their children(s) activities or progress at the Franchised Location. We and Franchised Locations may also occasionally send out service-related announcements, for instance, if service on the Sites is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open. Special Offers, Newsletters, and Updates: Out of respect for the privacy of users, we and Franchised Locations present the option to not receive these types of communications, as explained in the Choice and opt-out section below. Choice and opt-out: A user can change their opt-in or opt-out status in several ways: Communications. If you do not wish to receive notifications, text messages, alerts, posts, notices, emails or other communications from us, you can opt-out of receiving such communications from us (other than service-related communications, such as those communications related to the completion of your registration, correction of user data, change of password and other similar communications essential to your transactions on or through the Sites, Portal(s) and /or Service(s) through your account settings or, to the extent applicable, by using the unsubscribe process at the bottom of such communication or by e-mailing us at email@example.com. We will remove you from our marketing lists within a reasonable period of time and as required by applicable law. If you opt-out from receiving our marketing communications, you may continue to receive service-related communications, such as communications that are essential to your transactions on or through the Sites, Portal(s) and /or Service(s)). Accessing and Correcting Account Information. If any Sites or Application allows you to create an account with us, then you may be able to review or update some or all of Your Information (as applicable) by logging into that Sites or Application, visiting your account profile page and making changes.
The Sites and/or Portal(s) may contain links to other websites maintained by third parties. Please be aware that we exercise no control over linked sites and the itsybit Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any personal information. You hereby acknowledge and agree that the itsybit Entities (as defined in the Terms and Conditions) are not responsible for the privacy practices, data collection policies and procedures, or the content of such third-party sites, and you hereby release the itsybit Entities (as defined in the Terms and Conditions) from any and all claims arising out of or related to the privacy practices, data collection policies and procedures, and/or the content of such third-party sites.
SPECIAL INFORMATION FOR CALIFORNIA CONSUMERS
Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to us at: firstname.lastname@example.org. California privacy rights requests must include the reference "Request for California Privacy Information" on the subject line and in the body of the message and must include the e-mail address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified above.
CHILDREN UNDER 13